Dothan Utilities Wastewater Information Management System

The Challenge

Dothan Utilities' existing wastewater information management system was underutilized and required critical updates to enable local wastewater programs to operate efficiently. The City engaged Barge Design Solutions to develop a centralized and integrated system for tracking and reporting historical work activities related to the maintenance of the City’s wastewater assets. The new system needed to integrate an enterprise geographic information system (GIS), work order management, service requests and inspection systems, and a closed-circuit television system. Additionally, custom tools were requested to address gaps where commercial off-the-shelf (COTS) solutions did not meet regulatory requirements.

The Solution

Barge understood that complete integration with Dothan Utilities was key. The project team responded with upgraded GIS and enhanced user integration. An appropriate work order and inspection system was also selected on the City’s behalf with training and automated reports configured to suit staff’s needs. Barge integrated the three systems (GIS, Cityworks, and GraniteNet) to share information. Additionally, custom web and mobile applications were developed to meet the needs a COTS could not.

The Result

The City’s wastewater information management system is an ongoing project. To date, the City has experienced increased efficiencies in all aspects of daily operations, such as customer interactions, maintenance operations, inspections, and engineering efforts.